Shipping policy

Effective Date: 04/21/2025

Thank you for visiting and shopping at NeRo Supplements. Following are the terms and conditions that constitute our Shipping Policy.

Processing Time

We process orders 7 days a week. All orders made before 7:00 AM EST are processed the same day. Orders made after 7:00 AM EST are shipped the following business day. Orders are not shipped or delivered on weekends or holidays.

Please note: In situations where products are in high demand, processing time can take longer than 2 business days. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Zones & Times

Currently, we ship exclusively to customers within the United States and Canada, including all states and territories. Shipping times and costs are consistent across the entire U.S.

Shipping time across the USA:

  • Standard Shipping: 2-5 business days

Shipping time across Canada:

  • 7-14 Business Days

*Please note: The delivery times are estimates only, therefore, NeRo Supplements does not guarantee delivery dates.

Shipping Charges

Great news—shipping gets cheaper the more you shop!

  • Standard Shipping: $3.99
  • FREE Shipping for orders over $50

It’s our way of saying thanks for choosing us and making your shopping experience smooth and rewarding.

Order Tracking

Looking to track your order? When your order ships out, you will receive a Shipping Confirmation email from info@nerosupplements.com with your tracking number included in it.

Depending on Order Volume, this may take between 1-2 business days. Once you receive the email, follow these steps to easily check on your Delivery Status.

How to Track Order:

1. Visit the page: TRACK YOUR ORDER
2. Enter Your Order Number Provided In The Shipping
Confirmation Email
3. Click the ''Track'' Button

Things to Keep in Mind:

Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your Order has been Shipped Out & Delivery Status should update within a few days.

International Shipping

At this time, we only offer shipping to customers within the United States. We hope to expand our shipping options internationally in the near future!

Changes to Our Shipping Policy

We reserve the right to change this shipping policy at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the shipping policy on each occasion you use this website.

Contact Us

For any further assistance, please message us through our contact page or send us an email at info@nerosupplements.com, and one of our support representatives will be there to assist you.